![]() Then you've put those into your machine, double-click on your Avast icon on your desktop, or click once from your active tray. If you don't have Avast then don't worry - you can simply download a free version of Avast anti-virus software and use that.įirst of all, you will need either a blank CD (presuming your PC has a CD writer) or a USB stick with 500MB of free space. For example, Kaspersky Internet Security.The Avast Rescue Disk isn't a standalone product, as much as a service existing Avast customers can access from whichever Avast anti-virus or internet security package they are using. If you require customer service, proceed to the paid version of a Kaspersky application. Describe your issue in detail and attach the received file. Make sure that there is no topic on the Forum describing your issue.Copy the file containing the hardware information from the USB drive.To confirm saving the file, select Yes and press Enter.To confirm selecting a directory, select ОК and press Enter. To enter a directory, press the space bar twice. Select a directory in which to write the file containing the hardware information using the up and down arrow keys.Select the USB drive from the list, then select OK and press Enter.Connect a USB drive, select OK and press Enter.Using the Tab key, select Save and press Enter.Select a language for the graphical interface and press Enter on the keyboard.Press Esc on the keyboard when the message “Press Esc to load Kaspersky Rescue Disk” appears.Start the computer with Kaspersky Rescue Disk.To determine the cause of the error, you will need to provide information about your computer's hardware. You can look up your problem on our Forum or create a new topic with a detailed description of the issue. It might be because your computer’s hardware is not supported. ![]() When you start your computer with Kaspersky Rescue Disk, graphic mode doesn’t work. For scanning the Windows operating system, you can use Kaspersky Virus Removal Tool 2020 or Kaspersky Virus Removal Tool 2015. ![]()
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